Customer Experience Director

1 week ago

Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000
Leadership Role in Customer Service

As a Store Manager, you will spearhead our team to deliver exceptional customer experiences and foster a welcoming atmosphere for customers.

Key Responsibilities:
  • Create visually appealing store displays and maintain an inviting environment.
  • Energize and develop the store team to deliver a high-quality customer experience.
  • Lead in a fast-paced retail setting and drive store performance and sales.
  • Handle administrative tasks such as payroll, rostering, and inventory management.
  • Maintain orderly and visually appealing store presentation.
Requirements:
  • Experience in fast-paced retail, hospitality, or customer-facing environments with a willingness to learn about products.
  • Strong interpersonal skills and a passion for delivering excellent customer service.
  • Proficiency with administrative tasks including payroll, rostering, and inventory management.
  • Ability to contribute to achieving store goals and boosting sales.
  • RSA certification (or willingness to obtain one).
Benefits:
  • Discounts: eligible team members receive 5% discount year-round on supermarket and liquor purchases; periodic double discounts (10%) at various times; exclusive deals for team members.
  • Recognition: digital recognition program with points redeemable in the online shop for gifts and gift cards.
  • Product exposure: access to learning modules, supplier visits, and tastings with early access to new releases.
  • Learning and development: diverse career development programs and job-specific training.
  • Investment in your future: eligibility for group share plan.
  • Paid parental leave for permanent team members.

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