Operational Quality Expert

14 hours ago


Ballarat Central, Victoria, Australia Ballarat Health Services Full time

About the Role:

This permanent full-time position is based in our Ballarat campus, supporting quality, safe systems and improvement activities across Grampians Health. As a key member of our team, you will promote a culture of safety and excellence within our organisation.

We are seeking an enthusiastic and dedicated individual with a strong passion for delivering high-quality patient care. The successful candidate will be responsible for providing expert guidance on risk management frameworks to operational directorates and executive staff.

Key Responsibilities:

  • Implement and monitor the risk management framework in line with regulatory requirements and participate in periodic reviews.
  • Lead incident investigations and thematic reviews, ensuring timely reports align with established policies.
  • Support clinical investigations and legislative compliance to drive quality improvements.
  • Apply expertise in systems thinking, operational excellence, change management, and data analytics to enhance governance and quality practices.
  • Manage the GH Risk Register and educate staff on effective risk management practices.
  • Provide training and support for staff on the GH Incident Management database and promote compliance with regulations.

Required Skills & Qualifications:

  • A degree in a health-related field is preferred but not essential; AHPRA registration is required if applicable.
  • Postgraduate qualifications in quality, risk management, or improvement can be advantageous.
  • Familiarity with safety analysis tools like Root Cause Analysis and the London Protocol can be beneficial.
  • Proven ability to coach and manage organisational change effectively.
  • Experience in developing and delivering education and training in a healthcare context.

Compensation Package:

The estimated annual salary for this position is $93,000 - $118,000, depending on experience and qualifications.

Benefits:

  • Flexible work arrangements
  • Salary packaging for living expenses
  • Staff fitness program access
  • Recognition programs

About Our Organisation:

Grampians Health provides comprehensive healthcare services across Western Victoria, with campuses in Ballarat, Dimboola, Edenhope, Horsham, and Stawell. We strive to deliver sustainable healthcare tailored to community needs, enhancing services and careers while providing quality care to rural communities.

Diversity & Inclusion:

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, culturally and linguistically diverse backgrounds, mature age workers, and LGBTQIA+ individuals. All appointments are subject to a satisfactory police records check and immunisation clearance.



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