Debt Resolution Specialist

1 week ago


Melbourne, Victoria, Australia beBeeCustomer Full time $3,120 - $3,606
Debt Resolution Specialist

We are seeking a highly skilled and dedicated professional to join our team as a Debt Resolution Specialist. This is an excellent opportunity for someone who is passionate about resolving customer accounts and working in a supportive environment.

About the Role

This role involves handling customer interactions with empathy, professionalism, and patience to find effective solutions. You will be responsible for managing emotional and high-pressure situations with quick thinking and adaptability. Our ideal candidate will have strong problem-solving skills and a positive attitude.

Your Responsibilities

  • Handle customer inquiries and resolve outstanding debts through negotiation and communication.
  • Work collaboratively with colleagues to meet team goals and objectives.
  • Manage multiple priorities and tasks simultaneously while maintaining a high level of productivity.
  • Develop and implement strategies to improve customer satisfaction and retention.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer

We offer a competitive hourly rate, additional evening shift incentives, career advancement opportunities, and a diverse and inclusive workplace that values every individual. Our team is committed to fostering career growth and providing a supportive environment for our employees to succeed.



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