Operational Support Specialist

4 days ago

Perth, Western Australia beBeeFirefighter Full time $76,000 - $104,000

Key Responsibilities:

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Rural Fire Service Queensland (RFSQ) Area Offices

are responsible for delivering operational and business support to local brigades, ensuring seamless and responsive service delivery. The key purpose of the Areas is to connect local needs with District, Regional, and State resources, enhancing training, mitigation activities, asset management, and brigade operations.

As a key member of the team, you will provide day-to-day operational and business support to local brigades, empowering them to effectively protect the community. You will need to maintain a strong customer focus, interacting with brigades and their members to support service delivery.

The role works closely with volunteers and other Area and District stakeholders, providing leadership and guidance as required. Mandatory requirements include meeting the attributes outlined in the generic RFSQ Rural Officer One (RFSO1) role description.

Highly desirable requirements include knowledge of, or experience working with volunteers and/or within a volunteer organisation.

Primary Duties:

  • Respond to rural fires and other emergency incidents to provide operational support, mentoring, and leadership either on-site or in incident control centres.
  • Support operational preparedness, which may include maintaining heavy plant registers and conducting station, equipment, and fleet audits, to ensure operational capability and capacity across the Area.
  • Assist Bushfire Mitigation Officers with local bushfire mitigation activities, including identifying bushfire risks, providing basic mitigation advice to landowners, and supporting community education.
  • In collaboration with the Operational Capability Coordinator, assist brigades with planning, procuring, operationalising, maintaining, and disposing of catalogue and non-catalogue equipment items.
  • Support the execution of fleet and station maintenance plans, ensuring assets are available for planned maintenance and disposal; and assisting with managing unplanned maintenance activities.
  • Attend Rural Fire Brigade and/or Group meetings to provide timely updates, expert advice, assist with early resolution of issues, and support brigade governance requirements.
  • Assist with training coordination, delivery, and facilitation across the Area, District, and Region, as required, to ensure training needs and gaps for volunteers are identified and rectified as appropriate.

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