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Client Services Liaison
2 months ago
We are seeking a highly skilled and experienced professional to join our team as a Client Services Representative at Animal Referral Hospital.
Key Responsibilities- Client Service Delivery: Provide exceptional customer service to clients, staff, and referring veterinarians, ensuring a positive experience for all.
- Administrative Support: Maintain accurate client files, schedule appointments, and perform daily reconciliation of accounts.
- Communication: Develop and maintain effective communication with clients, staff, and referring veterinarians through various channels.
- Team Collaboration: Work closely with our specialty departments, including Internal Medicine, Oncology, Dermatology, Surgery, and Behavioural Medicine.
- Initiative and Adaptability: Demonstrate the ability to multitask, prioritize tasks, and maintain a proactive attitude in a fast-paced environment.
- Attention to Detail: Ensure accuracy and attention to detail in all aspects of the role, including client files and financial transactions.
- Time Management: Effectively manage time to meet deadlines and prioritize tasks to ensure seamless service delivery.
- Communication Skills: Possess excellent written and verbal communication skills, with the ability to communicate effectively with clients, staff, and referring veterinarians.
- Teamwork: Demonstrate a strong ability to work collaboratively with the team to achieve shared goals and objectives.
- Above-Award Wage: Competitive salary and benefits package.
- Supportive Work Environment: Collaborative and dynamic team environment with opportunities for growth and development.
- Interesting Case Load: Work with a diverse range of cases and clients, providing a challenging and engaging work environment.
