Hotel Guest Services Coordinator

1 week ago

Brisbane, Queensland, Australia beBeeHospitality Full time $60,000 - $75,000

**Welcome to a career in hospitality**

We're seeking an exceptional Hospitality Professional to handle guest arrivals and departures, respond to inquiries, manage luggage, and provide excellent customer service.

Key Responsibilities:
  • Ensure seamless check-in and check-out experiences for guests
  • Respond promptly and professionally to guest inquiries at the front desk
  • Handle incoming calls and messages in a timely manner
  • Efficiently store and manage guest luggage
About the Role:

As a key member of our team, you will be responsible for delivering exceptional guest service and contributing to a positive hotel experience.

Requirements:
  • Previous experience in a similar role or industry
  • Proficiency in using relevant software systems is highly desirable
  • Ability to work a variety of shifts, including weekends and holidays
Benefits:
  • Daily meal options available on site
  • Staff discounts at the hotel's restaurant and bars
  • Employee rates at Accor properties worldwide
  • Discounts on food and beverage purchases at participating Accor outlets

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