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Building High-Performance Teams

2 weeks ago

Sydney, New South Wales, Australia beBeeLeader Full time $130,000 - $140,000
Client Success Leader

We're seeking a results-driven Client Success Leader to build and manage a high-performing team of Relationship Managers.

This full-time, 100% remote position involves hiring, training, coaching, and performance management – while also managing a small portfolio of clients.

Key Responsibilities:
  • Lead a dynamic team of Relationship Managers to achieve exceptional client outcomes
  • Develop and implement service frameworks, onboarding processes, and SOPs
  • Coach team members on budgeting, finance, and lending best practices
  • Maintain high client retention rates and engagement metrics
  • Collaborate closely with internal teams, including Finance, Client Services, and Property
Requirements:
  • 5+ years of experience in relationship management, client advisory, or financial coaching
  • Proven track record of leading or building successful service-based teams
  • Solid knowledge of budgeting, finance, or lending principles (desired)
  • Exceptional communication and remote team leadership skills
  • Passion for helping clients improve their financial well-being

This role is ideal for individuals who:

  • Enjoy a mix of leadership and direct client interaction
  • Thrives in fast-paced environments with high ownership levels
  • Are comfortable working from home and leading a distributed team remotely

To succeed, candidates should possess:

  • Strong problem-solving and analytical skills
  • Ability to adapt to changing priorities and deadlines
  • Excellent time management and organization skills