Client Service Professional

2 days ago

Brisbane, Queensland, Australia beBeeDetail Full time $55,000 - $80,000

Are you a detail-oriented professional with excellent communication skills? We have an exciting opportunity for a Client Service Associate to join our Issuer Services team.

Key Responsibilities
  • We require someone to meet the service requirements of clients, relationship managers, and management efficiently while maintaining positive relationships with all stakeholders.
  • Minimising risk is crucial by upholding policies and procedures, reviewing current processes, participating in User Acceptance Testing, and implementing changes through a consensus approach.
  • A Client Service Associate will foster a positive work environment by supporting team members, participating in meetings and activities, volunteering for tasks and projects, staying updated on products and services, undertaking departmental projects, engaging in self-development and training, assisting other business units, taking on product champion roles, and contributing to national projects and phone conferences.
Requirements
  • A high level of attention to detail is essential.
  • Ability to work both independently and within a team is required.
  • Follow procedures and recommend changes when improvements are identified.
  • Strong PC skills with a high level of familiarity with MS Office products are necessary.
  • Possess and display a positive, enthusiastic attitude and strong work ethic.
  • A team player who is proactive, adaptable, and eager to learn is ideal.
  • Excellent verbal and written communication skills are required.
  • The ability to work well under pressure, maintaining professionalism and focus on quality is essential.
About Us

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. Our open and inclusive culture means we help you grow, move forward, and make the most of our world of opportunities.

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