Bar Team Lead

2 weeks ago

Derwent Park, Australia Grupo Mantra Full time
Bar Supervisor Job Description

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces.

Key Responsibilities:

  • Ensure responsible service of alcohol procedures are practiced at all times
  • Train and monitor Food and Beverage Attendants and ensure service standards are met
  • Supervise all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required
  • Maintain efficient operating procedures for the outlets point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
  • Develop training plans and conducts on and off the job training sessions for all outlet Team Members
  • Monitor outlets manpower, payroll budget, control costs and maximise profitability
  • Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnels appearance and grooming
  • Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
  • Handle all guest complaints immediately, courteously and satisfactorily
  • Assists with conducting performance appraisals of subordinates as instructed

Requirements:

  • Hold a current RSA
  • Experience working in a food and beverage role, ideally in a busy and fast-paced environment
  • Possess an energetic and vibrant personality that engages guests to have a memorable experience at our venue
  • A person who is both an invaluable team player as well as a well-rounded leader
  • Have strong attention to detail and a keen willingness to learn

Compensation:

Base hourly rate $27.18 equivalent to $50,000 - $60,000 based on working days and penalties applicable as per the Hospitality Industry General Award

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