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Nighttime Hotel Guest Support Specialist
2 weeks ago
Establish a reputation for excellence in guest service by delivering exceptional experiences to our patrons.
This role is ideal for someone who thrives in a dynamic environment and provides outstanding support. The Overnight Guest Service Agent will be responsible for scrutinizing financial reports, investigating anomalies, and reporting any discrepancies to the relevant teams.
The responsibilities also include:
- Welcoming guests upon arrival and checking them in/out of the hotel, ensuring all paperwork is completed accurately
- Balancing daily revenue and expense transactions, including cash payments, credit cards, debit cards, and other forms of payment
This is an exciting opportunity to work with a talented team and thrive in a luxurious hotel setting.
Key Responsibilities:
- Deliver exceptional guest services
- Manage financial transactions and balance
- Investigate and report discrepancies
Requirements:
- Excellent communication skills
- Ability to work in a fast-paced environment
- Attention to detail and accuracy
Benefits:
- Opportunity to work with a dynamic team
- Chance to develop new skills and experience
Why Choose Us:
- Luxurious hotel environment
- Dynamic and supportive team culture
