Senior Operations Director
2 weeks ago
A dynamic and innovative leader is required to drive business growth and success at Avis Budget Group. As a Senior Operations Director, you will oversee all aspects of operations, ensuring seamless delivery of customer experiences while driving revenue and profitability.
This exciting opportunity presents a unique chance for a talented individual with strong leadership skills to utilize their expertise in managing teams and fleets to meet business goals. Key responsibilities include:
- Developing and implementing strategic plans to enhance customer satisfaction and increase revenue.
- Managing vehicle fleet levels and employee rostering to optimize customer demands.
- Actioning and monitoring reporting and financial plans to contribute to annual business planning.
- Ensuring location performance aligns with strategic objectives and implementing contingency measures as needed.
- Monitoring customer service levels and identifying strategies to increase satisfaction.
- Fostering a team environment within airport operations.
- Identifying and addressing employee needs to improve satisfaction and manage performance.
Requirements:
To succeed in this role, you should possess:
- Strong leadership skills with experience in managing teams.
- Experience in coaching employees to maximize performance.
- Ability to work in a fast-paced environment with multitasking capabilities.
- Conflict resolution skills.
- Excellent computer proficiency.
What We Offer:
A competitive salary of $80,000 - $100,000 per annum, plus a performance-based bonus, company car, and comprehensive benefits package including wellbeing program, life insurance, discounted health insurance, superannuation options, Perkbox discounts, and access to an Employee Assistance Programme.
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