Court Operations Specialist
2 days ago
The Court and Tribunal Services Team is a pivotal part of the Court's operational structure with broad responsibility across both general federal and family jurisdictions.
We are seeking a skilled professional to work across both general federal and family law enquiries, including all related practice areas in general federal law.
- Provide information and advice relating to court services, procedures, processes, and forms to assist clients in resolving their enquiries and issues.
- Progress cases by providing administrative services in accordance with court processes, including document lodgement, enquiries management, Registrar support, and receiving and reconciling court fees and charges.
- Assist in the management of complex cases through the case management system.
- Work independently within defined rules to apply legislation, guidelines, and court processes.
- Identify issues and contribute to the resolution of problems.
- Schedule and prioritise matters for hearing and other interventions to achieve the earliest possible resolution.
- Liaise with internal and external stakeholders to assist in the resolution of cases.
- Coach employees, identify training needs, and provide quality assurance.
- Collate, analyse, and produce reports as required.
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