
Housekeeping Department Manager
6 days ago
At a hotel in Melbourne's CBD, you'll find a unique blend of convenience and comfort. As a team leader in the housekeeping department, your role will be to inspire and motivate your team to deliver exceptional results.
Purpose
As a Housekeeping Team Lead, you'll do more than just oversee cleaning; you'll lead by example, provide valuable training, ensure efficient task assignment, and conduct regular room inspections. Your attention to detail and commitment to excellence will be key to guest satisfaction.
Key Responsibilities
- Motivate and lead the housekeeping team to achieve high standards of cleanliness and guest satisfaction
- Participate in cleaning tasks across various areas as needed
- Provide coaching, uphold cleanliness standards, and conduct regular inspections
- Effectively assign tasks and oversee inventory for smooth operations
- Respond promptly to guest requests and issues for a pleasant stay
- Collaborate with other departments and communicate performance updates to management
Required Skills and Qualifications
- Excellent leadership, communication, and time management skills
- Ability to work effectively under pressure and think on your feet
- A high standard of personal grooming and a polished appearance
- Willingness to lead by example and work alongside the team
- Reliable transportation and availability to work varied shifts including weekends and public holidays
Benefits
- Professional development opportunities through Accor Academy and Typsy
- ALL Heartist Membership - Enjoy discounts worldwide on accommodation and food & beverage
- Family & Friends Discounts - Available on a range of services and events for loved ones
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points worldwide
- Build Your Network - Join over 300,000 hospitality professionals globally sharing the same passion
- Worldwide Opportunities - Explore career growth with a world-leading hotel operator
Culture and Values
- At Accor, we welcome diversity and inclusivity, helping you grow and learn so work brings purpose to your life. By joining us, every chapter of your story is yours to write, and together we can shape tomorrow's hospitality.
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