Vehicle Returns Specialist

2 weeks ago

City of Greater Geelong, Australia beBeeCustomerService Full time $60,000 - $75,000

As a member of our vehicle returns team, you will be responsible for ensuring the timely receipt and return of vehicles.

Key Responsibilities:
  1. You will work closely with all staff to guarantee that vehicles are received and returned efficiently.
  2. Your primary focus will be on maintaining excellence in customer service and damage standards, while meeting all Key Performance Indicators (KPIs) in these areas.
  3. You will be required to complete all administration tasks accurately according to established operating procedures.

A valid driving license with at least 4 years of driving experience is essential, as is your ability to communicate effectively and work collaboratively within a fast-paced environment.

We are seeking a professional who can provide world-class customer service throughout the rental process, including assisting customers in our car parks at the beginning and end of their rental experience.

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