Urgent Car Rental Returns Agent

2 weeks ago


City of Greater Geelong, Australia Europcar Full time

Europcar is looking for a Customer Service Returns Agent

Would you like to be part of the Europcar team? Are you someone who enjoys customer-facing roles and working as part of a diverse team? We are seeking a Car Rental Returns Agent at our Victoria location to join our vehicle returns team.

You will work in a fast-paced environment where the customer is at the center of everything we do. Your responsibilities include providing world-class customer service throughout the rental process, including assisting customers in our car parks at the beginning and end of their Europcar experience.

Ideal candidates will demonstrate a passion for service and maintain a level-headed approach to daily challenges in a busy customer environment.

What we can offer you:

1. Competitive Basic Salary

2. Starting on 6 weeks holiday (including bank holidays), increasing with length of service

3. Pension and a life insurance scheme

4. Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)

5. Discounted car hire rates across our network

6. 20% discount on EE mobile phone contracts*

7. Discounted hotel rates through the Accor Group after 12 months service*

8. Cycle2Work*

9. Free annual eye tests

10. Confidential legal and support services through BUPA

11. Career progression and development opportunities

*These are part of our current non-contractual benefit offerings

Key Responsibilities:

1. Work closely with all staff to ensure vehicles are received and returned in a timely manner.

2. Maintain excellence in customer service and damage standards; achieve all KPIs in these areas.

3. Complete all administration accurately according to operating procedures.

4. Process workshop vehicles following operating procedures.

Minimum Requirements:

- A full, valid, clean driving license with at least 4 years of driving experience.

- Excellent communication and face-to-face interpersonal skills.

- Ability to work as part of a team in a fast-paced environment.

- Flexibility in working hours, including availability during days, evenings, and weekends, with various shift options.

- Car rental/sales experience is desirable but not essential; training will be provided.

If you believe you have what it takes to succeed as a Car Rental Returns Agent with Europcar, please apply today

Note: Agencies are asked not to send speculative candidates or CVs. The company will not accept terms based on unsolicited applications.

About Europcar:

Europcar Mobility Group is a global leader with 75 years of expertise in mobility services, operating in over 130 countries with a fleet of more than 250,000 vehicles, including electric options. We serve individuals and businesses with a wide range of rental solutions, from hourly to long-term subscriptions, under brands like Europcar, Goldcar, and Fox-Rent-A-Car.

#J-18808-Ljbffr



  • Melbourne City Local Market, Australia Avis Budget Group Full time $90,000 - $120,000 per year

    Looking to step into a team leader position?  We have just the opportunity for you at the airport This opportunity in what we call a 'Senior Rental Sales Agent' capacity will be for an ongoing role based at Melbourne City.Fulltime role - 38hours per weekFull training provided to help you achieve your goals & reach your potentialSupportive, friendly, and...

  • Rental Sales Agent

    2 weeks ago


    City of Parramatta Council, Australia Europcar Mobility Group Full time

    You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Rental Sales Agent page is loaded## Rental Sales Agentremote type: Vollständig vor Ortlocations: Parramattatime type:...

  • Rental Sales Agent

    3 weeks ago


    City of Parramatta Council, Australia Europcar España Full time

    You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Rental Sales Agent page is loaded## Rental Sales Agentremote type: Régimen de oficina totallocations: ...

  • Rental Sales Agent

    2 days ago


    City of Melbourne, Australia Europcar Mobility Group Full time

    You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## ## **Job Description**We are currently seeking a sales motivated and customer-oriented Sales & Customer Service...

  • Rental Sales Agent

    2 days ago


    City of Hobart, Australia Europcar Mobility Group Full time

    You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## ## **Job Description**We are currently seeking a sales motivated and customer-oriented **Sales & Customer Service...


  • City of Brisbane, Australia Europcar Full time

    Are you a passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Brisbane Airport team on a Full time basis! A competitive hourly...


  • City of Brisbane, Australia Europcar Mobility Group Full time

    Are you a passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Goldcar has an exciting opportunity for you! We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Goldcar Brisbane Airport team on a full time basis! A competitive...


  • City of Brisbane, Australia Europcar España Full time

    Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Brisbane Airport team on a full time basis! A competitive hourly...


  • City of Brisbane, Australia UniLodge Australia Pty Full time

    Join us as a Casual Leasing Agent—help people find homes in a fast-paced, property-focused role with a dynamic, supportive team As a Leasing Agent at Hive – Kelvin Grove, you’ll play a key role in attracting and securing tenants for our rental properties. You’ll be responsible for: - Conducting property viewings and presenting units to prospective...


  • Council of the City of Sydney, Australia Rental First Full time

    Overview Rental First is a dedicated property management company with our head office located in St Leonards. We provide highly professional grade property management and professional services to our landlords and tenants. Position Property Manager — Associate. Location: St Leonards, NSW. Based at our head office in St Leonards but our reach is...