Return Vehicle Specialist

3 days ago


Geelong, Victoria, Australia beBeeVehicle Full time $49,455 - $74,900

We are seeking a Customer Service Returns Agent at our location to join our vehicle returns team.

Our ideal candidate will provide world-class customer service throughout the rental process, ensuring seamless experiences for all customers.

A key aspect of this role is working in a fast-paced environment where maintaining a level-headed approach to daily challenges is crucial.

Key Responsibilities:
  1. Vehicle Management: Work closely with staff to ensure vehicles are received and returned in a timely manner.
  2. Customer Satisfaction: Maintain excellence in customer service and damage standards; achieve all KPIs in these areas.
  3. Administrative Tasks: Complete all administration accurately according to operating procedures.
  4. Workshop Operations: Process workshop vehicles following operating procedures.


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