Vehicle Return Specialist

6 days ago


City of Greater Geelong, Australia beBeeCustomerService Full time $45,000 - $65,000

We are currently seeking a Vehicle Return Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service throughout the vehicle rental process, including assisting customers in car parks at the beginning and end of their rental experience.

About the Role
  • Provide outstanding customer service in a fast-paced environment
  • Work collaboratively with all staff to ensure vehicles are received and returned in a timely manner
  • Maintain excellence in customer service and damage standards; achieve all key performance indicators in these areas
  • Complete all administrative tasks accurately according to operating procedures

The ideal candidate will possess:

  • A full, valid, clean driving license with at least four years of driving experience
  • Excellent communication and face-to-face interpersonal skills
  • Ability to work as part of a team in a fast-paced environment
  • Flexibility in working hours, including availability during days, evenings, and weekends, with various shift options


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