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Neighbourhood Service Delivery Coordinator
3 weeks ago
This role plays a pivotal part in ensuring the smooth delivery of community care based services. The successful candidate will be responsible for maintaining efficient business operations and providing an exceptional experience to clients.
Key Responsibilities:
- Support and coordinate different teams within each neighbourhood.
- Act as the first point of contact for internal and external customers via phone, email, and in-person interactions.
- Manage requests, concerns, and inquiries from clients and staff.
- Provide rostering and scheduling support for the neighbourhood.
- Create correspondence and documentation as required.
- Efficiently organize appointments, diaries, travel, and meeting/workshop preparatory arrangements.
- Monitor, order, and distribute office supplies, and arrange for the maintenance/repair of office equipment.
- Ensure the integrity and accuracy of information in financial, human resource, and other systems and databases.
- Use mainstream software, including Microsoft Office Suite and database applications (Intermediate – Advanced skills required).
- Assist senior staff with special projects as required.
Requirements:
- Effective verbal and written communication skills.
- Previous experience in rostering/scheduling is highly regarded.
- Great time-management skills and ability to prioritise workload.
- Good knowledge and experience with MS Office and Database applications.
- Confidence with smartphone and digital devices or willingness to learn.
- Excellent time management skills and ability to prioritise workloads with a can-do attitude.
