Customer Service Ambassador

2 weeks ago


Homebush, Victoria, Australia Super Retail Group Full time
About Us

Super Retail Group is a leading Australian and New Zealand retailer with four iconic brands: Supercheap Auto, rebel, BCF, and Macpac. Our culture of innovation and opportunity drives our success, and we're committed to creating an experience that inspires and enhances our customers' leisure time.

Job Description

This permanent, part-time role requires you to work in the office, focusing on stakeholder interaction, back-office tasks, and supporting your team. You'll work 6-hours on a Wednesday and 6-hours rotating between a Thursday or Friday, with the option to work full-time during school holidays.

Key Responsibilities:
  • Greet and work with internal and external stakeholders professionally.
  • Assist with department documents, including printing, laminating, and filing.
  • Complete daily and weekly tasks outlined in the reception task list.
  • Maintain confidentiality when handling sensitive information.
  • Ensure rosters and breaks are adhered to.
About You

We're looking for someone with demonstrated experience or understanding of work routines and procedures. You'll need a professional and courteous manner, previous administration experience, and exceptional customer service skills. You should be able to work in the Rhodes office and be available to work full-time during school holidays.

Why Join Us?
  • You'll be part of an organisation with a culture driven by innovation and customer experience.
  • Super Retail Group is a Workplace Gender Equality Agency Employer of Choice for Gender Equality citation holder.
  • We offer ongoing opportunities for learning and progression.
  • You'll receive generous discounts across all Super Retail Group brands and access to our Perks Programme.

The estimated salary for this role is $55,000 - $65,000 per year, depending on your experience and qualifications. If you're passionate about delivering excellent customer service and working in a dynamic team, apply now



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