Customer Service Specialist
3 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at the Sydney Olympic Park Office. As a key member of our Customer Service department, you will be responsible for managing B2B customer warranty claims and complaints related to product failures, delivery issues, and payment issues.
Key Responsibilities:
- Manage B2B customer warranty claims and complaints in a timely and professional manner.
- Abide by and uphold Australia Consumer Law.
- Provide exceptional customer service and ensure a positive experience for our customers.
- Liaise with internal teams to resolve issues efficiently.
- Monitor stock availability and manage refunds, returns, and replacements through our system.
- Provide updates to customers on repair timelines and ensure a smooth progress of products to technicians/repair centers.
- Liaise with logistics and service partners to track deliveries and returns.
About You:
- Minimum of 2 years of experience in a customer service position.
- Preferably, you have call center experience.
What's in it for you?
- Generous discounts on company products.
- Access to discounts and special promotions with retail partners.
- Access to a wellbeing platform.
- Heavily discounted gym membership.
- Onsite parking.
About us:
At people2people, we are an award-winning recruitment group and HR solutions provider. We are committed to providing a positive and inclusive work environment for our employees, clients, and candidates.
-
Customer Service Resolution Specialist
3 weeks ago
Homebush, Victoria, Australia people2people Full timeAbout the Role:We are seeking a highly skilled Customer Service Resolution Specialist to join our team at Samsung. As a key member of our Customer Service department, you will be responsible for managing high-risk customer complaints and resolving complex issues in a timely and professional manner.Key Responsibilities:End-to-end case management of high-risk...
-
Customer Service Resolution Specialist
1 week ago
Homebush, Victoria, Australia people2people Full timeAbout the Role:We are seeking a highly skilled Customer Service Resolution Specialist to join our team at people2people. As a key member of our Customer Service department, you will be responsible for managing high-risk and escalated customer complaints, working closely with internal departments to resolve issues and develop improvement plans.Key...
-
Customer Service Resolution Specialist
3 weeks ago
Homebush, Victoria, Australia people2people Full timeAbout the Role:We are seeking a highly skilled Customer Service Resolution Specialist to join our team at people2people. This role will involve working with customers to resolve high-risk and escalated complaints, as well as investigating and analyzing cases to understand root causes.Key Responsibilities:Manage end-to-end case resolution for high-risk...
-
Customer Service Resolution Specialist
4 weeks ago
Homebush, Victoria, Australia people2people Full timeAbout the Role:We are seeking a highly skilled Customer Service Resolution Specialist to join our team at people2people. As a key member of our Customer Service department, you will be responsible for managing high-risk and escalated customer complaints, working closely with internal departments to resolve issues, and proposing improvement plans to prevent...
-
Senior Customer Service Specialist
2 weeks ago
Homebush, Victoria, Australia people2people Full timeCustomer Service OpportunityAbout the companyThe company we are working with is a leader within the environmental technology industries. They are growing and thriving for over 120 years and are operating across 32 locations nationally.About the roleThe role is 10am - 6pm. Key responsibilities include managing customer portals to ensure smooth operations and...
-
Homebush, Victoria, Australia people2people Full timeJob Title: Group Administration and Customer Support SpecialistJob Description:About the Company:Our client is a leading environmental technology company with a history spanning over 120 years. They operate across 32 locations nationally and are committed to growth and prosperity.About the Role:We are seeking an experienced Group Administration and Customer...
-
Customer Support System Specialist
1 week ago
Homebush, Victoria, Australia people2people Full timeAbout the Role:We are seeking a highly skilled and motivated Customer Support System Specialist to join our team. As a key member of our Customer Service department, you will provide exceptional system support and training to our partners and internal teams. Your primary responsibility will be to respond to inquiries, facilitate system training, and maintain...
-
Customer Service Representative
1 month ago
Homebush, Victoria, Australia Greencross Vets Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Care Representative to join our team at Greencross Vets. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their pets.Key ResponsibilitiesHandle high volumes of inbound calls and respond to client inquiries in a...
-
Customer Service Representative
3 weeks ago
Homebush, Victoria, Australia Greencross Vets Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Care Representative to join our team at Greencross Vets. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their pets.Key ResponsibilitiesHandle high volumes of inbound calls and respond to client inquiries in a...
-
Customer Service Representative
1 month ago
Homebush, Victoria, Australia Greencross Vets Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Care Representative to join our team at Greencross Vets. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their pets.Key ResponsibilitiesHandle high volumes of inbound calls and respond to client inquiries in a...
-
Customer Service Representative
4 weeks ago
Homebush, Victoria, Australia Greencross Vets Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Care Representative to join our team at Greencross Vets. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their pets.Key ResponsibilitiesHandle high volumes of inbound calls and respond to client inquiries in a...
-
Customer Service Representative
2 months ago
Homebush, Victoria, Australia Animal Referral Hospital Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at the Animal Referral Hospital. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients and their pets.Key ResponsibilitiesHandle High Volumes of Inbound Calls: Respond to and resolve...
-
Customer Service Ambassador
1 week ago
Homebush, Victoria, Australia Greencross Vets Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Care Representative to join our team at Greencross Vets. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and their pets.Key ResponsibilitiesClient Communication: Handle high volumes of inbound calls, respond to email...
-
Customer Service Associate
1 month ago
Homebush, Victoria, Australia Greencross Vets Full timeJob OverviewGreencross Vets is a leading veterinary service provider known for its commitment to exceptional patient care and customer satisfaction. We are currently seeking a dedicated individual to join our Client Care team. This role is essential in ensuring that our clients and their pets receive the highest level of service during their visits.About the...
-
Senior Customer Service Coordinator
2 weeks ago
Homebush, Victoria, Australia people2people Full timeAbout the RoleThe Major Account Group Administrator will be responsible for managing customer portals to ensure smooth operations and user satisfaction. This role involves overseeing responses to inquiries sent to the Major Service email, ensuring accuracy and timeliness. The successful candidate will take ownership of customer queries and complaints,...
-
Senior Customer Service Coordinator
3 weeks ago
Homebush, Victoria, Australia people2people Full timeAbout the RoleThe Major Account Group Administrator will be responsible for managing customer portals to ensure smooth operations and user satisfaction. This role involves overseeing responses to inquiries sent to the Major Service email, ensuring accuracy and timeliness. The successful candidate will take ownership of customer queries and complaints,...
-
Senior Customer Service Coordinator
3 weeks ago
Homebush, Victoria, Australia people2people Full timeAbout the RoleThe Major Account Group Administrator will be responsible for managing customer portals to ensure smooth operations and user satisfaction. This role involves overseeing responses to inquiries sent to the Major Service email, ensuring accuracy and timeliness. The successful candidate will take ownership of customer queries and complaints,...
-
Accounts Receivable Specialist
3 weeks ago
Homebush, Victoria, Australia People2People Full timeJob Title: Accounts Receivable SpecialistAbout the Role:We are seeking an experienced Accounts Receivable Specialist to join our team at People2People. As an Accounts Receivable Specialist, you will be responsible for managing the company's service agents' AR and AP ledgers, collections, reconciliations, and credits.Key Responsibilities:Collection of all...
-
Technical Support Specialist
6 hours ago
Homebush, Victoria, Australia My NRMA Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our IT Service Delivery team at My NRMA. In this role, you will be responsible for providing exceptional technical support to our internal customers, ensuring that all IT-related matters are resolved promptly and efficiently.About the RoleThe ideal candidate will have a strong...
-
Veterinary Specialist
3 weeks ago
Homebush, Victoria, Australia Greencross Vets Full timeSmall Animal Medicine Specialist OpportunityWe are seeking a highly skilled Veterinary Specialist to join our team at Greencross Vets. As a Small Animal Medicine Specialist, you will be responsible for delivering exceptional patient care and contributing to the growth and development of our hospital.Key Responsibilities:Provide high-quality medical care to...