Technical Cloud Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeExpert Full time $100,000 - $130,000
Cloud Support Graduate Role

You are invited to apply for a Cloud Support Graduate position where you will have the opportunity to develop your technical skills and expertise in cloud computing.

Job Description

In this role, you will be working with our team of experienced professionals to provide technical support and assistance to our customers.

This is an exciting opportunity for recent graduates or those looking to transition into a career in cloud computing.

Key Responsibilities
  • To provide high-quality technical support and assistance to our customers via phone, email, and chat.
  • To work collaboratively as part of a team to resolve customer issues and improve overall service delivery.
  • To stay up-to-date with the latest technologies and advancements in cloud computing.
Requirements

We are seeking individuals who possess:

  • A degree in Computer Science, Computer Engineering, Information Technology or related field.
  • Experience or coursework in networking protocols such as HTTP, DNS and TCP/IP.
  • Experience or coursework in operating systems such as Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies.
  • Strong analytical and troubleshooting mindset.
Benefits

This role offers a range of benefits including:

  • Career development opportunities across the organization.
  • Training programs to help you develop the skills required to be successful in your role.
  • A supportive and collaborative work environment.
About Us

We are a leading provider of cloud computing services and are committed to delivering exceptional customer experiences.

We operate on a follow-the-sun model, with sites located globally, and do not require after hours on-call or mandated overtime in this role.

As a member of our team, you will have the opportunity to work on a broad spectrum of technical issues and contribute to the growth and success of our organization.

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