Application Level Technical Support Specialist

2 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000
Technical Support Specialist

We are seeking experienced Technical Support Specialists to provide application-level technical support for a leading SaaS/cloud-based platform. As an Application Level Technical Support Specialist, you will be responsible for ensuring the reliability, performance, and user satisfaction of our cloud-based platform.

Key Responsibilities:
  • Provide technical support for our cloud-based platform, identifying and resolving complex customer issues - from UI rendering and workflow errors to API integration failures, authentication issues, and network performance concerns.
  • Analyse detailed log files, identify root causes, and apply fixes that prevent recurrence.
  • Work with relational databases such as MySQL and PostgreSQL, writing queries, optimising performance, and diagnosing data-related issues.
  • Support integrations across APIs (REST, SOAP), authentication systems (LDAP, SSO, OAuth/OIDC), email infrastructure (Exchange, Office 365, Postfix), and networked services.
  • Collaborate closely with customers, engineering teams, and technical specialists to resolve escalations and deliver timely, high-quality solutions.
Requirements:
  • Proven application support experience in a SaaS or cloud-based environment is essential.
  • Advanced experience with modern front-end frameworks (AngularJS, AJAX, HTML, CSS, XML) and a track record of solving complex UI challenges.
  • Solid SQL skills with experience in relational databases (MySQL or PostgreSQL preferred).
  • Knowledge of web application stacks and experience troubleshooting in Linux/Unix or Windows Server environments.
  • Experience with API integrations, authentication protocols, and core networking concepts (TCP/IP, HTTP, firewalls, load balancers).
Benefits:
  • A competitive rate with a 12-month engagement and the possibility to extend.
  • A collaborative team that shares knowledge, supports each other on tough cases, and values technical excellence.
  • The opportunity to work with complex integrations, modern development frameworks, networking, authentication, cloud technologies, and enterprise-grade security.

  • Technical Application Support Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeApplication Full time $61,500 - $250,000

    Job Title:Application Support SpecialistJob Description:We are seeking a highly skilled Application Support Specialist to join our team. In this role, you will provide technical support to customers for our products and services.As an Application Support Specialist, you will be responsible for troubleshooting application protocols and instrumentation,...

  • Technical Application Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeApplication Full time $110,000 - $140,000

    Job Title: Senior Application Specialist – Support This role is perfect for a skilled application support specialistJob Description:We are seeking an experienced and proactive application support specialist to join our team. This individual will be responsible for the technical ownership, support, and continuous improvement of enterprise applications.The...

  • Technical And Application Specialist

    1 week ago

    Sydney, New South Wales, Australia Macquarie University Hospital Full time

    Technical and Application Specialist (Health IT Technologies) page is loaded Technical and Application Specialist (Health IT Technologies) Apply locations Wallumattagal Campus, North Ryde time type Full time posted on Posted Yesterday time left to apply End Date: September 5, 2025 (11 days left to apply) job requisition id R PRIMARY DETAIL Annual base salary...

  • High Level Application Support Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeSoftware Full time $150,000 - $190,000

    Enterprise Software SpecialistThis is an exciting opportunity to work as an Enterprise Software Specialist. The successful candidate will be responsible for providing expert-level application support and testing expertise, utilizing current software tools.Key Responsibilities:Provide in-depth application support and testing expertise, applying...

  • Technical Application Support Specialist

    6 days ago

    Sydney, New South Wales, Australia Nasdaq Full time

    Technical Application Support SpecialistJoin or sign in to find your next jobJoin to apply for the Technical Application Support Specialist role at NasdaqTechnical Application Support SpecialistJoin to apply for the Technical Application Support Specialist role at NasdaqWhy NasdaqWhen you work at Nasdaq, you're working for more open and transparent markets...

  • Technical and Application Specialist

    3 days ago

    Sydney, New South Wales, Australia Macquarie University Full time

    Technical and Application Specialist (Health IT Technologies)Join to apply for the Technical and Application Specialist (Health IT Technologies) role at Macquarie UniversityGet AI-powered advice on this job and more exclusive features.Annual base salary from $122,628 to $136,449 (HEW Level 8), plus 17% superannuation and annual leave loading.Full time, Fixed...

  • Technical and Application Specialist

    3 days ago

    Sydney, New South Wales, Australia Macquarie University Full time

    Technical and Application Specialist (Health IT Technologies)Join to apply for the Technical and Application Specialist (Health IT Technologies) role at Macquarie UniversityGet AI-powered advice on this job and more exclusive features.Annual base salary from $122,628 to $136,449 (HEW Level 8), plus 17% superannuation and annual leave loading.Full time, Fixed...

  • Technical and Application Specialist

    7 days ago

    Sydney, New South Wales, Australia MQ Health Full time $122,628 - $136,449 per year

    Annual base salary from $122,628 to $136,449 (HEW Level 8), plus 17% superannuation and annual leave loading.Full time, Fixed Term Contract Until December 2026Supportive, collaborative team with a hybrid working environment based at Macquarie University, Wallumattagal Campus, North RydeAbout the RoleWe are hiring for a Technical and Application Specialist...

  • Technical And Application Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Technical and Application Specialist (Health IT Technologies) page is loadedTechnical and Application Specialist (Health IT Technologies)Apply locations Wallumattagal Campus, North Ryde time type Full time posted on Posted Yesterday time left to apply End Date : September 5, days left to apply) job requisition id R PRIMARY DETAILAnnual base salary from...

  • Technical Support Specialist

    17 hours ago

    Sydney, New South Wales, Australia beBeeApplication Full time $110,000 - $140,000

    Job DescriptionThe Technical Support Specialist - Application Expert provides high-level technical support for complex applications. This role requires a seasoned professional with in-depth knowledge of application systems and technologies.Key Responsibilities:Provide technical assistance to users of complex applications, ensuring prompt resolution of issues...