National Customer Service Director
3 weeks ago
About the Role
Pace Appointments is seeking a dynamic National Customer Service Manager to drive project sales specifically within the trade sector. This role is essential for meeting annual sales targets and implementing effective strategies for growth in a competitive market.
Key Responsibilities
- Achieve an annual project sales target of $xx million, reviewed yearly.
- Develop and execute strategies tailored to trade sales and profitability objectives.
- Create project-specific quotations that align with industry standards and profit expectations.
- Maintain an active project database, gathering market intelligence on trade initiatives.
- Expand the client and market database to enhance market share.
- Build and manage strong relationships with trade customers to promote loyalty.
- Identify project business opportunities in collaboration with key trade stakeholders.
About You
We're looking for an individual with a strong sales background and exceptional leadership skills to join our client's trade-focused team. You should excel in project estimation and have a keen ability to identify growth opportunities within the trade sector.
- Proven experience in achieving sales targets in the trade sector.
- Strong analytical skills for producing insightful project reports.
- Excellent communication skills for effectively engaging with trade customers and stakeholders.
- Experience in project estimation and lighting design relevant to trade applications.
- Familiarity with product development processes and marketing strategies.
About Pace Appointments
Pace Appointments is a leading recruitment agency with over 30 years of experience in placing candidates in exciting and relevant roles. Our team is dedicated to working with forward-thinking and inclusive workplaces to find them top talent.
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