National Customer Service Director

4 weeks ago


Melbourne, Victoria, Australia Pace Appointments Full time

About the Role

Pace Appointments is seeking a dynamic National Customer Service Director to drive project sales specifically within the trade sector. This role is essential for meeting annual sales targets and implementing effective strategies for growth in a competitive market. The ideal candidate will utilize their technical product expertise to make a substantial impact.

  • Achieve an annual project sales target of $xx million, reviewed yearly.
  • Develop and execute strategies tailored to trade sales and profitability objectives.
  • Create project-specific quotations that align with industry standards and profit expectations.
  • Maintain an active project database, gathering market intelligence on trade initiatives.
  • Expand the client and market database to enhance market share.
  • Build and manage strong relationships with trade customers to promote loyalty.
  • Identify project business opportunities in collaboration with key trade stakeholders.

About You

We're looking for an individual with a strong sales background and exceptional leadership skills to join our client's trade-focused team. The ideal candidate will excel in project estimation and have a keen ability to identify growth opportunities within the trade sector.

  • Proven experience in achieving sales targets in the trade sector.
  • Strong analytical skills for producing insightful project reports.
  • Excellent communication skills for effectively engaging with trade customers and stakeholders.
  • Experience in project estimation and lighting design relevant to trade applications.
  • Familiarity with product development processes and marketing strategies.

Pace Appointments is a reputable organization with a proven track record of success in placing candidates in exciting and relevant roles. Our team is dedicated to working with forward-thinking and inclusive workplaces to find them top talent.



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