Financial Services Advocate

2 weeks ago


Sydney, New South Wales, Australia beBeeCustomerExperience Full time $80,000 - $95,000
Customer Experience Specialist

Provide exceptional support to homebuyers and brokers throughout the application process, ensuring a smooth journey with clear communication.

As a key member of our team, you will be responsible for resolving issues and providing solutions in a fast-paced environment.

Key responsibilities include:

  • Deliver exceptional customer service via phone and email
  • Guide customers through the application process with clarity and care
  • Collaborate with credit and sales teams to resolve problems and drive results

To succeed in this role, you will need:

  • 2+ years of experience in a customer-focused financial services or lending position
  • Excellent written and verbal communication skills
  • Familiarity with industry terms such as LVR or serviceability is an advantage
  • A passion for delivering exceptional customer experiences and a positive mindset


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