Case Officer

2 days ago


Melbourne, Victoria, Australia Justice Department Full time
About This Role

We are seeking a highly skilled and motivated individual to join our team as a Case Officer in the Court Practice stream. As a Case Officer, you will play a critical role in contributing to community safety by applying practices that reduce reoffending.

Key Responsibilities:

  • Administer court orders for individuals assessed as being at low risk of reoffending
  • Manage individuals on reparation orders and direct and monitor compliance in line with court order obligations
  • Implement appropriate responses to non-compliance and escalate matters as required to senior staff in a timely manner
  • Produce case notes, reports, and other standard documents in line with procedural guidelines
  • Work collaboratively with colleagues, contribute to team planning, work process improvements, and day-to-day administration of local work area

About You:

  • Demonstrated experience or an awareness of key case management components: assessment, planning, service coordination, and brokerage, and interventions
  • Gives frank and honest feedback/advice. Listens when ideas are challenged, seeks to understand the nature of criticism, and responds constructively
  • Pays attention to words, expression, and body language; recognizes behaviors that promote a culture of inclusion
  • Takes action through self, or in consultation with others, to resolve problems

Why Work with Us?

The Department of Justice and Community Safety is committed to providing a diverse, equitable, and supportive environment for our employees. We offer ongoing learning and development opportunities, a range of benefits, and a chance to make a real difference in the community.


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