Sales and Membership Growth Consultant

2 weeks ago


Narrabeen, New South Wales, Australia Fitness First Full time
About Fitness First

We are proud to be part of Fitness and Lifestyle Group (FLG), a leading fitness brand with 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand.

Job Title: Sales and Membership Growth Consultant

We are seeking an experienced Sales and Membership Growth Consultant to join our team at Fitness First in Mosman. As a Sales and Membership Growth Consultant, you will play a vital role in driving membership growth and retention by performing outreach activities, generating and converting high-quality sales leads, and providing exceptional customer service.

About the Role

As a Sales and Membership Growth Consultant, your key responsibilities will include:

  • Proactively contributing to club sales budget utilising sales promotions and referrals campaigns
  • Generating and converting high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities
  • Achieving the required number of lead contacts via telephone to maximise sales opportunities
  • Providing sales presentations and tours to prospective members
  • Creating great member journeys via positive and personalised interactions
  • Achieving successful outcomes to enquiries
  • Opening and closing the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

Requirements

To succeed in this role, you will need:

  • Current First Aid & CPR certificate
  • A problem-solving mindset - you can provide solutions that meet the needs of our potential members
  • A gift for communication - you can talk to anyone with ease, and inspire them to take action
  • Drive - you are goal-focused and continuously looking for new ways to excel yourself
  • A team player - you can rally through the hard times and celebrate personal and team success
  • Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals

What We Can Offer You

We offer a competitive salary package, including:

  • An hourly rate of $29.04 (inclusive of casual loading)
  • Commission
  • A complimentary Platinum Fitness First membership
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations, and disciplines

Educational Support

We also provide access to industry-leading learning and development content, including:

Elevate your professional and personal growth with access to our industry-leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere.



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