Fitness Club Operations Manager
7 days ago
Discover a rewarding career as a Fitness Club Operations Manager at Fitness First.
About the Opportunity
We're seeking a results-driven leader to drive business growth and excellence in our Hornsby club. As a key member of our management team, you'll be responsible for leading a high-performing sales team, driving membership growth and retention, and delivering exceptional customer experiences.
Key Responsibilities
- Lead and manage a sales team to achieve monthly and annual targets
- Develop and implement effective sales strategies and budgets
- Provide exceptional customer service and resolve member concerns
- Recruit, train, and retain staff members
- Perform performance appraisals and lead weekly meetings with department leaders
Requirements and Qualifications
- Leadership experience managing a sales team with 5+ direct/indirect reports in a high-volume environment
- Strong stakeholder management and verbal, written, and time management skills
- Experience in managing budgets, monitoring, and reporting on P&L
- A passion for fitness and sales
What We Offer
- A competitive package with a realistic OTE of $100,000-$110,000 (made up of base salary & uncapped commissions), plus super
- A FREE Platinum gym membership
- Additional benefits include anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
About Us
Fitness First is part of Asia Pacific's largest diversified group, providing opportunities for career progression across brands, locations, and disciplines. Our vibrant and supportive culture values diversity and inclusivity, empowering our team to be their authentic selves.
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