PSP Practice Administration Officer

2 months ago


Goulburn, New South Wales, Australia CareSouth Full time

About CareSouth

CareSouth is a community-based organization with a dynamic vision to make a difference every day. We strive to inspire each other and the communities we serve, influencing and supporting the safety, development, and empowerment of children, young people, families, adults, and communities.

About the Role

The PSP Practice Administration Officer is a key position within our organization, responsible for supporting Permanency Support programs to ensure administrative tasks and functions are carried out in accordance with our operational plan.

Key Responsibilities

  • Support the safety of children, young people, and people with a disability.
  • Provide administrative support for Permanency Support programs, ensuring tasks and functions are carried out efficiently.
  • Uphold confidentiality at all times, maintaining the trust of our clients and stakeholders.
  • Develop and maintain accurate records, reports, and data entry systems.
  • Communicate effectively with colleagues, clients, and stakeholders, both verbally and in writing.
  • Provide exceptional customer service, ensuring a positive experience for all interactions.
  • Contribute to a positive and inclusive work environment, promoting a culture of respect and empathy.
  • Stay up-to-date with industry developments, best practices, and organizational policies.

Requirements

  • Relevant experience and education/training in a professional administrative position for a minimum of 2 years.
  • Demonstrated ability to work independently and as part of a team.
  • Strong organizational and time management skills, with attention to detail and data entry skills.
  • Advanced computer skills, including Microsoft Office, email, and web-based applications.
  • Ability to remain calm and empathetic in challenging situations.
  • Willingness to undergo a National Police Clearance and obtain a Working with Children Check clearance number and/or Working with Vulnerable People Card.


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