Documentation Excellence Lead

2 weeks ago

Sydney, New South Wales, Australia beBeeDesign Full time $120,006 - $152,428
Job Description

As a design manager on our team, you will lead a high-performing team of content designers with technical writing specializations responsible for creating comprehensive documentation that supports customer self-help and reduces support costs.

Key Responsibilities:
  • Lead, coach, and develop a team of content designers (technical) in an AI + human collaboration content team.
  • Oversee the planning, production, and delivery of documentation that supports customer self-help and reduces support costs.
  • Champion content strategy, systems thinking, and information architecture improvements across the documentation ecosystem.
  • Drive adoption of AI tools and automation to streamline documentation processes and improve content quality.
Required Skills and Qualifications
  • Proven experience managing content design, technical writing, or documentation teams, ideally in a SaaS or technology environment.
  • Strong background in content strategy, content modeling, structured content, and information architecture for large documentation sets.
  • Demonstrated ability to lead teams through adoption of AI tools, including training, upskilling, and setting clear quality standards.
Benefits

We offer a wide range of perks and benefits designed to support your well-being, career growth, and community engagement. These include health and wellbeing resources, paid volunteer days, and more.

Others

At our company, we believe that the unique contributions of all employees create our success. We are committed to fostering an inclusive and diverse workplace culture.

  • Documenting Excellence

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTechnicalWriter Full time $95,000 - $115,000

    Job TitleWe are seeking a skilled Technical Documentation Specialist to produce high-quality documentation for projects in the health sector and contact centre environments. The successful candidate will focus on creating clear, accurate, and user-friendly technical specifications, process documents, and operational guides.

  • Documentation Lead

    1 week ago

    Sydney, New South Wales, Australia beBeeContent Full time $140,000 - $180,000

    As a leader in the field of documentation, you will oversee the creation and implementation of comprehensive support materials that enhance the user experience.Key Responsibilities:Direct a team of content designers responsible for producing high-quality documentation that supports customer self-help initiatives.Develop and execute strategies to improve...

  • Software Documentation Lead

    1 week ago

    Sydney, New South Wales, Australia beBeeDocumentation Full time US$70,000 - US$125,000

    Documentation SpecialistWe are seeking an experienced Documentation Specialist to join our team.This role involves leading the documentation efforts of an engineering team, collaborating closely with developers and designers to create high-quality documentation that meets the needs of our users.Responsibilities include:Developing, maintaining, and improving...

  • Document Technical Lead

    3 days ago

    Sydney, New South Wales, Australia beBeeTechnicalLead Full time $124,999 - $179,549

    Austroads is a leading authority in the development and implementation of technical specifications.We employ staff across a range of specialized disciplines to deliver high-quality services.Our rigorous recruitment process includes skills and psychometric testing, ensuring that we select the best candidates for our team.We promote a culture of...

  • Leading Document Technician

    5 days ago

    Sydney, New South Wales, Australia beBeeDocument Full time $60,000 - $70,000

    Precedents Technician Job DescriptionWe are seeking a skilled Precedents Technician to join our team. The successful candidate will be responsible for preparing and maintaining precedent documents, ensuring compliance with our document style requirements.This role involves automating precedents using I-Deal Docs software and providing advanced word...

  • Document Control Lead

    6 days ago

    Sydney, New South Wales, Australia beBeeCompliance Full time $120,000 - $140,000

    Job OverviewThis position involves leading the development, organisation and maintenance of quality documentation across the Asia Pacific region.Key Responsibilities:Develop, organise and maintain quality documentation in APAC regions to ensure compliance with internal and external standards.Collaborate with cross-functional teams in multiple locations...

  • Lead Document Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeDocumentation Full time $900,000 - $1,400,000

    Document Management SpecialistWe are seeking an experienced document management professional to join our team.Manage and maintain all non-design related controlled documentsUpdate and control documents and formsMaintain the document hierarchy and process systemsEnsure all documentation meets contractual requirements and required standards before submission...

  • Document Control Lead

    1 week ago

    Sydney, New South Wales, Australia Bechtel Corporation Full time

    Join to apply for theDocument Control Leadrole atBechtel CorporationRequisition ID:Job Location: Sydney, NSWRelocation Authorized: NoneTelework Type: Full-Time Office/ProjectOverviewGreat infrastructure transforms communities. Our customers' projects have a higher purpose – their roads, rail, communications, airports and energy projects are a gateway to a...

  • Lead Documentation Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeController Full time $150,000 - $170,000

    Document Controller Job DescriptionWe are seeking a skilled Document Controller to play a pivotal role in the Supply Chain team, ensuring seamless documentation flow and supporting project success from start to finish.This part-time position offers flexibility to work 22.8 hours across 3 full days or 5 shorter days per week, with a requirement to be onsite...

  • Project Documentation Lead

    2 weeks ago

    Sydney, New South Wales, Australia beBeeDocument Full time $90,000 - $130,000

    Job Summary:We are seeking a seasoned professional to lead our document management program. The successful candidate will be responsible for establishing and directing the scope of work, managing project access to our electronic content management system, and ensuring timely processing of supplier and customer documentation.This role requires strong...