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Customer Service Representative

2 months ago

Mona Vale, New South Wales, Australia Pittwater RSL Full time
{"title": "Customer Service Attendant", "description": "Pittwater RSL - Enhancing Your Lifestyle

We are seeking a dynamic individual to join our team as a Customer Service Attendant. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our patrons.

Key Responsibilities:
  • Provide exceptional customer service and respond to customer inquiries
  • Operate the bar, gaming, and front-of-house areas, including COVID-19 Marshall duties
  • Maintain a clean and safe environment throughout the Club
  • Assist patrons with their needs and provide support as required
  • Prepare and serve beverages, including coffee and cocktails
  • Handle cash and operate the till, balancing daily transactions
  • Assist with Keno and TAB operations
  • Work a variety of shifts, including weekdays, nights, weekends, and public holidays
  • Hold a current NSW RSA and RCG Competency Card (we will support you in obtaining these qualifications)

We are looking for someone who is passionate about customer service and has a strong work ethic. If you are a team player who is committed to delivering exceptional customer experiences, we want to hear from you.

Remuneration under the Pittwater RSL Club Employee Collective Agreement includes penalty rates for Saturday, Sunday, and Public Holidays.

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