Customer Service Representative

4 weeks ago

Mona Vale, New South Wales, Australia Pittwater RSL Full time
Pittwater RSL Customer Service Attendant

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Attendant at Pittwater RSL. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring that our patrons have an enjoyable experience.

Key Responsibilities:
  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner
  • Operate the bar, gaming, and front-of-house areas, including COVID-19 Marshall duties
  • Maintain a clean and safe environment throughout the Club
  • Assist patrons with their needs and provide support as required
  • Prepare and serve beverages, including coffee and cocktails
  • Handle cash and operate the till, balancing daily transactions
  • Assist with Keno and TAB operations
  • Work a variety of shifts, including weekdays, nights, weekends, and public holidays
  • Hold a current NSW RSA and RCG Competency Card (we will support you in obtaining these qualifications)
What We Offer:

Pittwater RSL is committed to providing a supportive and inclusive work environment. As a Customer Service Attendant, you will have the opportunity to develop your skills and knowledge in customer service, hospitality, and leadership. We offer a competitive remuneration package, including penalty rates for Saturday, Sunday, and public holidays, as well as opportunities for career advancement and professional development.

We are looking for someone who is passionate about delivering exceptional customer service and has a strong commitment to our Club's values of Customer Focus, Safety, Integrity, Inclusive, and Fun. If you are a motivated and customer-focused individual who is looking for a rewarding career in hospitality, we encourage you to apply for this exciting opportunity.

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