Customer Service Representative

2 weeks ago


Mona Vale, New South Wales, Australia Pittwater RSL Full time
Pittwater RSL - Enhancing Your Lifestyle

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Attendant. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and providing quality service standards.

Key Responsibilities:
  • Provide exceptional customer service and ensure a welcoming atmosphere for all patrons
  • Operate bar, gaming, and front-of-house areas, including COVID-19 Marshall duties
  • Maintain a clean and safe environment throughout the Club
  • Assist patrons with various requests and provide support as needed
  • Prepare and serve beverages, including coffee and cocktails
  • Manage cash handling and operate the till system
  • Assist with Keno and TAB operations
  • Work collaboratively with the team to achieve business objectives
  • Be available to work a variety of shifts, including weekdays, nights, weekends, and public holidays
  • Hold a current NSW RSA and RCG Competency Card (or be willing to obtain one)

We offer a competitive remuneration package under the Pittwater RSL Club Employee Collective Agreement, including penalty rates for Saturday, Sunday, and Public Holidays. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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