Customer Service Representatives

2 months ago

Mona Vale, New South Wales, Australia Pittwater RSL Full time
About the Role

Pittwater RSL is seeking highly motivated and customer-focused individuals to join our team as Customer Service Attendants.

We are a dynamic and growing organization that values our customers and strives to provide an exceptional experience in all aspects of our operations.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to all patrons, ensuring a positive and memorable experience.
  • Operational Support: Assist with bar, gaming, and front of house operations, including COVID-19 Marshall duties.
  • Club Presentation: Ensure the Club is always presented in a clean and safe manner, adhering to high standards of presentation and maintenance.
  • Patron Support: Assist patrons in all areas, including coffee making, beverage mixing, and cocktail preparation.
  • Cash Handling: Handle cash transactions accurately and efficiently, maintaining high levels of cash handling security.
  • Keno & TAB Operations: Assist with Keno and TAB operations, ensuring accurate and timely processing of transactions.
  • Till Operation: Operate the till accurately and efficiently, balancing daily transactions.
  • Flexibility: Be available to work a variety of shifts, including weekdays, nights, weekends, and public holidays.
  • Qualifications: Hold a current NSW RSA and RCG Competency Card, or be willing to obtain these qualifications with the support of the Club.
What We Offer

Pittwater RSL offers a dynamic and supportive work environment, with opportunities for career growth and development.

We are committed to providing our employees with the training and resources needed to succeed in their roles and advance their careers.

Remuneration under the Pittwater RSL Club Employee Collective Agreement includes penalty rates for Saturday, Sunday, and Public Holidays.

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