Customer Service Representative Frenchs Forest GYG

4 days ago

Frenchs Forest, New South Wales, Australia Guzman y Gomez Full time
Job Overview

Guzman y Gomez is a dynamic and fast-paced food service company seeking enthusiastic individuals to join our team as Customer Service Representatives in Frenchs Forest, Australia.

Estimated Salary: $60,000 - $80,000 per yearKey Responsibilities:
  • Customer Service: Provide warm and friendly interactions with guests, ensuring a positive dining experience through attentive service and prompt issue resolution.
  • Order Management: Take and process customer orders accurately and efficiently, utilizing our menu systems to deliver high-quality food and beverages.
  • Food Preparation: Assist with basic food preparation tasks, including crafting burritos and other specialities, while maintaining cleanliness and hygiene standards.
  • Team Collaboration: Collaborate with colleagues to ensure smooth operations during peak hours, adapting to changing priorities and maintaining composure under pressure.
  • Cash Handling: Handle cash and card transactions with precision, providing excellent customer service throughout the transaction process.
Requirements:
  • Excellent Communication Skills: Possess exceptional communication skills, with the ability to interact effectively with guests and team members in a fast-paced environment.
  • Basic Food Preparation Skills: Demonstrate basic food preparation skills, with a willingness to learn new techniques and adapt to changing menu offerings.
  • Strong Team Player Mentality: Exhibit a strong team player mentality, with excellent communication skills and a commitment to maintaining high-quality standards.
  • Physical Stamina: Possess physical stamina to stand for extended periods and lift moderate weights, ensuring the ability to maintain a high level of energy throughout shifts.
  • Flexibility: Display flexibility to work various shifts, including evenings and weekends, with a willingness to adapt to changing business needs.
Benefits:
  • Staff Discounts: Enjoy discounts on Guzman y Gomez menu items, promoting a culture of employee appreciation and satisfaction.
  • Amazing Culture: Become part of a vibrant and dynamic team, with opportunities for growth and development in a supportive and inclusive work environment.

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