Front Office Duty Manager

2 weeks ago


Sydney, New South Wales, Australia The Ultimo Full time

About The Ultimo Sydney

Seamlessly blending heritage-listed charm with contemporary design, The Ultimo Sydney is a stylish hotel that offers comfortable stays to travelers. We are looking for a skilled Duty Manager to join our team and contribute to crafting unforgettable guest experiences.

Key Responsibilities:

  • Maintain the Daily Log and Daily Reports
  • Demonstrate leadership skills and the ability to motivate, encourage and train staff to achieve desired results and exceed guest expectations
  • Ensure guest feedback is recorded accurately and action any service recovery process in a prompt and efficient manner
  • Ensure the smooth operation of Front Office & Housekeeping operations by being visible and aware of its requirements

Benefits & Perks:

  • Incredible team member discounts from your first day on-the-job
  • 50% off stays at EVT hotels – Rydges, QT, Atura, and more
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
  • Australia and NZ's largest and most diverse experiences company

Requirements:

  • Minimum 12 month experience in hotel reception
  • RoomMaster PMS and ORS knowledge
  • Highly developed interpersonal skills
  • Good understanding of the hotel reservation process

How to Apply:

For more information and to apply, please visit our website at https://www.evt.com/elevate/careers/



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