Duty Manager

3 weeks ago


Sydney, New South Wales, Australia Hyatt Full time

About Park Hyatt Sydney


Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.



About the Role



  • Ensure that all Front Office employees provide exceptional guest service at all times, maintaining high standards of hospitality and ensuring a memorable experience for our guests.
  • Assist the Front Office Management Team in efficiently managing the department, optimising our processes and procedures to deliver exceptional results.
  • Operate the computerised Automatic Night Audit system, producing accurate and balanced daily results.
  • Verify the daily accuracy of traffic sheets, folios, all types of vouchers and restaurant checks, ensuring seamless communication with the Finance department.
  • Familiarise yourself with the handling of cashiering functions, maintaining a high level of proficiency in cash handling and security procedures.
  • In the event of an emergency, take on a 'Deputy Warden' role, ensuring the safety and well-being of our guests and colleagues.

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