Amazon Robotics Engineer

6 days ago


Melbourne, Victoria, Australia Amazon Full time
Improve Customer Experience with Us

Are you looking for a challenging role where you can use your technical skills to drive customer satisfaction?

Our Technical Support Engineering team is part of Amazon Robotics, working to keep millions of robots running smoothly around the clock.

Your key duties will involve:

  1. Troubleshooting and Resolution: Analyze technical issues and find creative solutions to improve customer experiences.
  2. Collaborative Work Environment: Work with cross-functional teams, including robotics technicians, engineers, and software developers to achieve shared goals.
  3. Critical Issue Management: Partner with other teams to resolve high-priority issues, applying analytical skills and data-driven insights to optimize system performance.
  4. Process Optimization: Identify areas for improvement and implement changes to streamline our services and enhance the customer experience.

About our team's culture:

We value teamwork, customer obsession, and innovation, creating a dynamic work environment where you can grow professionally and personally.



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