Robotics Change Management Engineer

2 weeks ago

Melbourne, Victoria, Australia Amazon Full time
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon Robotics.

We are a smart global team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers' experiences around the world. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support need to invent with us in ways that are rewarding, fulfilling and fun.

In this role, you will work on system configurations, service integrations and assisting with testing of software deployed at Amazon Installations around the world which utilize our mobile robotics platform. You will drive Robotics fleet retrofit projects to improve the performance, reliability and safety of globally deployed robotic and automation systems. Your role will have a primary focus on new site launches.

Key job responsibilities
- Oversee multiple robotics implementation, upgrade and enhancement projects ensuring program goals are met; identifying opportunities for continuous improvement, and driving change for the identified opportunities.
- Create and maintain problem resolution procedures and identify need for new tools to support existing solutions.
- Leverage existing guides, task lists and configuration processes, systems and tools to deploy Software at Amazon Robotics sites around the world.
- Monitor queues and respond to issues within defined SLAs.
- Develop processes to implement product upgrades on fielded Amazon Robotics products.

Please note this role operates on Tuesday to Saturday weekly roster.
austechjobs- 1+ years of quality assurance engineering experience
- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent. Experience working with AWS services such as S3, EC2, SNS, SQS.
- Knowledge and/or working experience with Linux (RHEL, Ubuntu).
- Ability to establish priorities, work independently, and proceed with objectives without supervision.
- Proven ability to root cause issues, drive improvements, and apply preventive measures.
- Previous experience managing complex technical projects.- Previous experience with AWS services.
- Experience working closely with development and business teams to communicate problem impacts and to understand business requirements
- Exposure to process improvement methodologies (Six Sigma, TQM, Kai-zen and Lean manufacturing methodology).
- Experience with system or process investigation and analysis to solve customer problems.
- Exposure to object oriented programming languages.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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