Dedicated Customer Experience Specialist
5 days ago
Job Title: Dedicated Customer Experience Specialist
Key Responsibilities:- Deliver exceptional customer service, fostering strong relationships and understanding individual needs.
- Collaborate with colleagues to provide high-quality banking solutions and support the local community.
- Maintain expertise in banking products and services to effectively communicate benefits and features to customers.
- Previous experience in customer-facing roles, preferably in a sales-focused environment.
- Strong communication and interpersonal skills, with the ability to build long-term relationships.
- Bachelor's degree in Business or related field, or equivalent experience.
- A supportive team environment that values diversity, flexibility, and inclusion.
- Competitive remuneration and a culture that promotes work-life balance.
- Opportunities for career growth and development through training modules and career planning tools.
- Generous paid parental leave for nominated carers.
As a Dedicated Customer Experience Specialist at Westpac Banking Corporation, you will play a vital role in helping customers achieve their financial goals. You will be responsible for delivering exceptional customer service, fostering strong relationships, and understanding individual needs. Your expertise in banking products and services will enable you to effectively communicate benefits and features to customers. This is a fantastic opportunity to develop your skills and knowledge in a dynamic and supportive team environment.
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