Senior Business Development Consultant
3 days ago
We are seeking a highly skilled and experienced professional to join our team as a Senior Advisor. As a key member of our Customer Experience Team, you will play a critical role in ensuring that our customers receive exceptional service and support.
Key Responsibilities- Contribute to a Culture of Excellence: Ensure that customer interactions are consistently assessed and met across our Contact Centre teams, promoting a culture of excellence and continuous improvement.
- Deliver Personalized Feedback: Provide constructive feedback to individuals based on customer interaction monitoring, supporting their ongoing learning and development needs.
- Conduct Research and Analysis: Identify and report on customer trends and consultant skill gaps, informing the development of training packages and resources for our Contact Centre Consultants.
- Manage Quality Assurance: Respond to Quality Assurance inbox queries in a timely and effective manner, ensuring that our customers receive prompt and accurate responses.
- Action Right to Information Requests: Process Right to Information requests in accordance with relevant legislation and procedures.
- Manage Customer Complaints and Compliments: Allocate and respond to customer complaints and compliments received through our TMR Doc Trak system, ensuring timely and appropriate resolutions.
- Knowledge and Skills: Possess knowledge of Customer Contact Centre processes and an understanding of TMR's Registration and Licensing products.
- Teamwork and Communication: Participate in a team environment, ensuring effective communication and providing feedback and support to other members of the Customer Experience Team.
- Relationship Building: Foster strong relationships with internal and external stakeholders, promoting the sharing of knowledge and customer service best practices.
- Compliance: Comply with public sector legislation, standards, policies, practices, and procedures.
-
Senior Business Development Consultant
4 days ago
Brisbane, Queensland, Australia Clicks IT Recruitment Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Business Development Consultant to join our team at Clicks IT Recruitment. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients and identifying new business opportunities.Key ResponsibilitiesDevelop and execute sales...
-
Senior Business Development Consultant
3 days ago
Brisbane, Queensland, Australia Transport and Main Roads Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Senior Advisor. In this role, you will play a critical part in ensuring that our customer interactions are consistently assessed and met across our Contact Centre teams.**Key Responsibilities:**Contribute to the development of a team-based culture by ensuring...
-
Senior Recruitment Consultant
6 days ago
Brisbane, Queensland, Australia PRA Australia Full timeAbout PRA AustraliaPRA Australia is a leading recruitment consultancy with over 20 years of experience in finding top talent for technology companies. We have won national awards for our great company culture and have offices in Melbourne, Sydney, and Brisbane's CBDs.Our Company CultureWe pride ourselves on having a supportive and flexible working culture...
-
Senior Frontend Web Developer
9 hours ago
Brisbane, Queensland, Australia Integral Senior Living Full timeAbout the RoleWe are seeking a highly skilled Senior Frontend Web Developer to join our professional services team. As a key member of our team, you will have the opportunity to work on a variety of projects across different sectors, focusing on delivering high-quality technical solutions that meet our clients' needs.Key ResponsibilitiesLead the technical...
-
Senior Frontend Web Developer
5 days ago
Brisbane, Queensland, Australia Integral Senior Living Full timeAbout the RoleSquiz is seeking a highly skilled and experienced Senior Frontend Web Developer to join its professional services team. As a key member of the team, you will have the opportunity to work on a variety of projects across different sectors, focusing on delivering high-quality solutions that meet client expectations.Key ResponsibilitiesOverall...
-
Senior Java Developer
6 days ago
Brisbane, Queensland, Australia Lawton Senior Living Full timeAbout the Role:The ideal candidate will have extensive experience in Java, Spring Boot, and AWS, with a proven track record of delivering high-quality code in a fast-paced environment. You will be responsible for designing, developing, and maintaining enterprise-level applications for Lawton Senior Living.Key Responsibilities:Design and develop...
-
Business Development Manager
9 hours ago
Brisbane, Queensland, Australia SCS Business Consultants Full timeUnlock Your Sales PotentialAre you a driven sales professional looking for a challenging role that offers a unique blend of business development and sales expertise? Look no further!We are seeking a highly motivated and results-driven Business Development Manager to join our team at SCS Business Consultants. As a key member of our sales team, you will be...
-
Senior Business Development Manager
6 days ago
Brisbane, Queensland, Australia La Esperanza Child Development Center, LLC. Full timeAbout the RoleWe are seeking a highly skilled Senior Business Development Manager to join our team at La Esperanza Child Development Center, LLC. As a key member of our organization, you will be responsible for managing and growing a portfolio of clients within the financial advice and professional services industries.Your primary focus will be on managing...
-
Senior Business Development Manager
8 hours ago
Brisbane, Queensland, Australia NCS Australia Full timeAbout NCS AustraliaNCS Australia is a technology services company that prioritizes innovation, collaboration, and purposeful work. Our team is committed to making a meaningful impact with curiosity, creativity, and resilience.Job DescriptionWe are seeking a seasoned sales professional to join our team as a Senior Business Development Manager. This role...
-
Senior Business Consultant
4 days ago
Brisbane, Queensland, Australia BDO Australia Full timeAbout the RoleWe are seeking a highly skilled Senior Consultant to join our CFO Advisory team at BDO Australia. As a Senior Consultant, you will play a key role in providing finance function advisory services and transformation projects to our clients.Key ResponsibilitiesAssist the CFO Advisory team with finance function advisory services and transformation...
-
Senior Software Development Lead
7 days ago
Brisbane, Queensland, Australia PARK Senior Villas Chandler Full timeAbout the CompanyPARK Senior Villas Chandler is a rapidly expanding Internet of Things (IoT) company that is revolutionizing the agriculture sector globally. Due to its current growth, the company is seeking a Senior Software Engineer to support the Chief Technology Officer (CTO) and other developers in building out its products and platforms, utilizing C#...
-
Senior Full Stack Developer
10 hours ago
Brisbane, Queensland, Australia Tampa Gardens Senior Living Full timeAbout the CompanyTampa Gardens Senior Living is seeking a highly skilled Senior Full Stack Developer to join their team. As a rapidly growing company, they are looking to expand their tech team and drive technical innovation.About the RoleThis is an exciting opportunity for a Senior Full Stack Developer to play a key role in advancing and refining the...
-
Senior Business Solutions Consultant
6 days ago
Brisbane, Queensland, Australia NTT Full timeAbout the RoleWe are seeking a highly skilled Senior Business Solutions Consultant to join our team at NTT DATA. As a Senior Business Solutions Consultant, you will be responsible for delivering complex digital projects that drive business value for our clients.Key ResponsibilitiesDesign, implement, and configure Microsoft Dynamics 365 solutions to meet...
-
Senior Java Developer
7 days ago
Brisbane, Queensland, Australia Lawton Senior Living Full timeAbout the RoleThe ideal candidate will have extensive experience in Java, Spring Boot, and AWS, with a proven track record of delivering high-quality code in a fast-paced environment. You will be responsible for designing, developing, and maintaining enterprise-level applications.Key ResponsibilitiesDesign and develop high-performance, scalable Java...
-
Senior Business Solutions Consultant
4 days ago
Brisbane, Queensland, Australia Credit Union Australia Full timeAbout the Role:Credit Union Australia is seeking a highly skilled Senior Business Solutions Consultant to join our Enterprise Delivery team on a 12-month contract. As a Senior Business Solutions Consultant, you will play a critical role in supporting and guiding our stakeholders, and applying the delivery lifecycle to initiatives that enable Credit Union...
-
Senior Business Solutions Consultant
7 days ago
Brisbane, Queensland, Australia Credit Union Australia Full timeAbout the Role:Credit Union Australia is seeking a highly skilled Senior Business Solutions Consultant to join our Enterprise Delivery team on a 12-month contract. As a Senior Business Solutions Consultant, you will play a critical role in supporting and guiding our stakeholders, and applying the delivery lifecycle to initiatives that enable Credit Union...
-
Senior Business Development Executive
7 days ago
Brisbane, Queensland, Australia AffinityLive Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Business Development Executive to join our team at AffinityLive. As a Senior Business Development Executive, you will be responsible for driving business growth and revenue expansion by identifying and pursuing new business opportunities.Key ResponsibilitiesBusiness Development: Identify...
-
Sales and Business Development Graduate
7 days ago
Brisbane, Queensland, Australia Allan Hall Business Advisors Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Sales and Leadership program as a Sales Graduate. This is an exceptional opportunity to gain hands-on experience in a dynamic business environment and develop your skills in sales, leadership, and business management.Key ResponsibilitiesParticipate in our Diverse...
-
Senior Business Consultant
7 days ago
Brisbane, Queensland, Australia BDO Australia Full timeAbout the RoleWe are seeking a highly skilled Senior Business Consultant to join our CFO Advisory team at BDO Australia. As a key member of our team, you will play a critical role in providing finance function advisory services and transformation projects to our clients.Key ResponsibilitiesAssist the CFO Advisory team with finance function advisory services...
-
Senior Business Development Manager
7 days ago
Brisbane, Queensland, Australia NCS Australia Full timeAbout the RoleNCS Australia is seeking a highly skilled and experienced Senior Business Development Manager to join our team. As a key member of our sales team, you will be responsible for driving business growth and identifying new opportunities for our company.Key ResponsibilitiesDevelop and execute a sales strategy to achieve business growth and revenue...