Claims Resolution Specialist

4 weeks ago


Brisbane, Queensland, Australia Engineering Networks Pty Ltd Full time
Job Overview

An exciting opportunity has arisen for a Claims Representative to join our team in Brisbane. As a key member of our claims team, you will play a vital role in reviewing and determining claims applications, ensuring timely and accurate outcomes for our customers.

About the Role

The successful candidate will be responsible for:

  • Reviewing and gathering information for claims applications
  • Making determinations on claims applications within set KPIs
  • Providing exceptional customer service and quality decisions
  • Collaborating with case management teams
  • Developing industry knowledge to understand customer needs
  • Maintaining records in accordance with company policies and procedures
Key Responsibilities

We are seeking an individual with strong problem-solving skills, including the ability to develop innovative solutions. Excellent communication and interpersonal skills are essential for building productive relationships with internal colleagues and customers.

Skills and Experience

To be successful in this role, you will have:

  • Relevant studies in the insurance environment (highly regarded)
  • Experience in commercial insurance or personal injury claims management
  • Strong problem-solving and analytical skills
  • Excellent written and verbal communication skills
  • Able to interpret and analyze reports and legislation
Why Join Our Team?

We offer a competitive salary package, including $78,000 per annum, and opportunities for professional growth and development. A hybrid work arrangement is available after 3 months' probation.



  • Brisbane, Queensland, Australia Engineering Networks Pty Ltd Full time

    Job DescriptionWe are seeking a dedicated and skilled Claims Resolution Specialist to join our team in Brisbane. As a key member of our claims resolution team, you will play a vital role in ensuring timely and accurate resolution of compensation claims.About the RoleThis is an excellent opportunity for a motivated individual who is passionate about providing...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleWe are seeking a highly skilled Claims Resolution Specialist to join our team at Suncorp Group.Job OverviewThe successful candidate will be responsible for delivering exceptional customer service by providing efficient solutions and responses to customer enquiries. This role requires strong verbal communication skills, a high level of...


  • Brisbane, Queensland, Australia Australian Retirement Trust Full time

    About the RoleWe are seeking an Insurance Claims Resolution Specialist to join our team at Australian Retirement Trust. As a key member of our operations team, you will be responsible for the case management and completion of a portfolio of claims on behalf of the Trustee.Key Responsibilities:Proactively manage all claim types and claims handling activities...

  • Claims Advisor

    4 weeks ago


    Brisbane, Queensland, Australia Engineering Networks Pty Ltd Full time

    Customer Service Representative - ClaimsWe are seeking a skilled Customer Service Representative to join our team in Brisbane. As a key member of our customer service team, you will be responsible for managing a portfolio of compensation claims, ensuring timely and accurate resolution.About the Role:Key Responsibilities:Manage a portfolio of compensation...


  • Brisbane, Queensland, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    About the RoleWe are seeking an experienced Motor Vehicle Claims Specialist to join our team in Brisbane, QLD.This is a unique opportunity for a skilled professional to make a real difference in the lives of our customers. As a Motor Vehicle Claims Specialist, you will be responsible for assessing motor vehicles in either repair cost or total loss and...


  • Brisbane, Queensland, Australia Sedgwick Full time

    Sedgwick, a leading global provider of technology-enabled risk, benefits, and integrated business solutions, is seeking an enthusiastic and self-motivated individual to join our team as a Motor Claims Consultant.As a valued colleague, you will be responsible for managing and supporting our motor claims, end to end, providing exceptional customer service to...


  • Brisbane, Queensland, Australia Royal Automobile Club Of Queensland Full time

    Royal Automobile Club of Queensland is seeking a highly skilled Claims Management Specialist to join our Motor Claims Team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring seamless claims experiences for our valued members.About the Role:Salary: $31.62 - $34.37 per hour + superannuation + penalty...


  • Brisbane, Queensland, Australia Cover More Group Full time

    Unleash Your Potential at Cover-More Group:We are seeking a highly skilled Conflict Resolution Specialist to join our team. As a leading brand in travel insurance, we pride ourselves on delivering outstanding service to travelers worldwide.Why This Role?Make a Lasting Impact: In this role, you will be responsible for managing and resolving customer...

  • Claims Consultant

    2 months ago


    Brisbane, Queensland, Australia Crawford & Company Full time

    About the OpportunityWe are seeking a highly skilled Claims Consultant to join our Brisbane team. As a Contract Administration Specialist, you will play a pivotal role in managing contractual obligations and driving compliance and outcome-focused results.Key Responsibilities:Provide support and advice to customers and suppliers regarding their claims and...


  • Brisbane, Queensland, Australia Cover-More Full time

    Unlock Your Potential with Cover-More GroupWe are seeking a Customer Experience Resolution Specialist to join our team at Cover-More Group, a leading brand in travel insurance. As a key member of our team, you will play a vital role in ensuring exceptional customer experiences and resolving complex issues.About the Role:This is an exciting opportunity for a...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleWe are seeking an experienced Claims Excellence Specialist to join our Commercial Claims team at Suncorp Group. In this pivotal role, you will work closely with the team leader and technical specialists in training, coaching, mentoring, and uplifting capability in managing claims across specialist products.Key ResponsibilitiesDevelop and...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleWe are seeking a Technical Claims Specialist to join our team in Brisbane. In this role, you will work collaboratively with external and internal stakeholders to deliver exceptional customer experience and claims performance.


  • Brisbane, Queensland, Australia Crawford And Company Full time

    We are seeking an experienced Claims Management Specialist to join our team at Crawford and Company. This role offers the opportunity to work in a fast-paced environment, managing a portfolio of claims and providing exceptional customer service.About the OpportunityManage a portfolio of claims from initiation to closureProvide support and advice to...


  • Brisbane, Queensland, Australia MAYDAY Recruitment Group Full time

    Job SummaryMAYDAY Recruitment Group is seeking an experienced Insurance Claims Manager to lead our complaints management function.The ideal candidate will have a minimum of 2 years' experience in insurance claims, dispute or complaint resolution, and effective negotiation and problem-solving skills.We offer a competitive salary of $78,500.00 + super + 5%...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleWe are seeking an experienced Automotive Claims Specialist to join our team. As a Motor Assessor, you will be responsible for managing end-to-end motor claims, conducting assessments and overseeing repairs.Key Responsibilities:Manage motor claims from initiation to completion, ensuring accurate cost estimations and safe repair...


  • Brisbane, Queensland, Australia Troocoo Full time

    Troocoo seeks a skilled Compensation Claims Specialist to support employees who may be injured at work.The role exists to ensure workers who are injured receive the necessary medical attention and are supported to return to work in the shortest timeframe. To be successful, you will proactively manage the portfolio of workers' compensation...


  • Brisbane, Queensland, Australia Law Staff Full time

    We are seeking an accomplished senior lawyer to join our highly-regarded dispute resolution practice in a Partner or Special Counsel role.Company OverviewThis is a firm with a strong technical capability and a collaborative partnership structure. Our client has a strategic plan for expansion, and this appointment may accommodate a talented Special Counsel...


  • Brisbane, Queensland, Australia Allens Full time

    Job OverviewWe are seeking a highly skilled Senior Dispute Resolution Specialist to join our Commercial Litigation team at Allens in Brisbane.


  • Brisbane, Queensland, Australia Troocoo Full time

    About the CompanyTroocoo is a prominent leader in the healthcare and aged care sector, prioritising employee well-being and promoting proactive workplace safety.What We OfferA competitive salary of $80,000 - $100,000 per annum, reflective of experience and expertise.A supportive team environment, dedicated to helping employees return to work safely after an...


  • Brisbane, Queensland, Australia Sedgwick Full time

    About Sedgwick">Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Our company culture is built on caring, empathy, accountability, inclusion, collaboration, and growth.">What We Offer">Competitive salary with an estimated annual package of $100,000 - $150,000 AUD, including superannuation.">About...