Claims Management Specialist
2 weeks ago
About Sedgwick
">Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Our company culture is built on caring, empathy, accountability, inclusion, collaboration, and growth.
">What We Offer
">- Competitive salary with an estimated annual package of $100,000 - $150,000 AUD, including superannuation.
About the Role
">We are seeking an experienced Loss Adjuster to join our team as a Claims Management Specialist. In this role, you will be responsible for managing a portfolio of domestic home property claims and delivering a best-in-market claims experience to our customers.
">Your Accountabilities
">- Manage a portfolio of property claims and achieve timely and cost-effective outcomes.
- Review and improve processes across claims and quality assurance.
- Provide technical support and feedback to the claims team.
- Assist with coaching and training of team members.
- Stay up-to-date with regulatory changes and industry themes.
- Build strong relationships with clients and provide escalation points for complaints and queries.
- Attend stakeholder meetings, conferences, and phone calls when required.
About You
">- Previous loss adjusting experience.
- Able to work autonomously and as part of a team.
- Proven ability to manage complaints and disputed claims.
- A strong understanding of insurance principles, policies, and regulations.
- Excellent communication, negotiation, and relationship-building skills.
- The ability to analyze data, assess risks, and provide effective solutions.
- Experience in stakeholder management.
Benefits
">- Hybrid working arrangement.
- Professional development opportunities through Sedgwick Australia University.
- +0.5% on top of Superannuation Guarantee.
- Diverse career pathways within the organization.
How to Apply
">If you are a motivated and experienced professional looking for a new challenge, please submit your application. Sedgwick values diversity and inclusivity and encourages applications from candidates who meet the requirements of the role.
">Sedgwick is an equal opportunity employer.
">Please note that only suitable candidates will be contacted.
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