Customer Insights Specialist
3 days ago
We are seeking a Customer Insights Specialist to join our team and play a key role in the development of best-in-class insights functions.
This is an exciting opportunity to work with a talented team, driving customer-centricity and using data, research, and insights to support business initiatives.
- Manage primary research projects to deliver actionable insights for business growth.
- Drive internal stakeholder engagement by connecting staff to customers through voice of customer initiatives and artefacts.
- Support business units in identifying and prioritizing initiatives that reduce friction and deliver benefits to customers.
You will be responsible for:
- Interpreting and translating multiple data sources into clear communication using storytelling techniques to inform business decisions.
- Providing support to stakeholders to track progress against targets, indicators, and outcomes.
We are looking for someone who is naturally curious, analytical, and able to think creatively to solve complex problems. You should be an excellent communicator, comfortable with data analysis, and thrive in a collaborative environment.
This is a fantastic opportunity to make a difference in a forward-thinking organization that values diversity, inclusion, and new ways of working.
As a Customer Insights Specialist, you will have the opportunity to develop your skills and expertise in customer insights, research, and analytics, and contribute to the success of our organization.
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