Luxury Retail Store Manager Position

4 weeks ago


Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

About Emporium

Emporium is a renowned luxury women's retailer in Melbourne, Australia. Our boutique is the epitome of elegance, offering an exceptional shopping experience for our clientele.

About the Role:

  • As a Senior Store Manager, you will provide outstanding customer service, creating a warm and inviting atmosphere for your customers.
  • You will assist customers in finding the perfect pieces, offering styling advice and product knowledge.
  • Building long-lasting relationships with clients is key to ensuring a personalised and memorable shopping experience.
  • Maintaining the store's pristine appearance is essential, including impeccable displays and beautifully presented stock.
  • You will collaborate with a large, diverse team to achieve store goals and enhance the customer journey.
  • Utilising your store management experience, you will support team leadership and operational excellence.
  • Staying updated on the latest fashion trends and product lines is crucial.

About You:

  • Previous experience in a Senior Store Management position, preferably in luxury retail, is required.
  • You possess exceptional communication and interpersonal skills.
  • A keen eye for fashion and a deep understanding of the luxury market are essential.
  • A proactive and positive attitude, with a dedication to exceeding customer expectations, is vital.
  • Ambition to grow and progress within the company is expected.

The Salary and Benefits:

  • This role comes with a competitive salary of $80,000 - $120,000 per annum, depending on experience, plus attractive commission and bonus structures.
  • We offer comprehensive training and ongoing development opportunities.
  • A supportive and collaborative team environment is fostered within our organisation.
  • Generous staff discounts on stunning collections are available.
  • The chance to be part of a globally recognised luxury brand is an exciting opportunity.
  • Clear pathways for career progression within the business are available.


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