Luxury Retail Manager

5 days ago


Melbourne, Victoria, Australia Tom Ford Full time

About Us

Tom Ford is a pioneering luxury cosmetics brand that celebrates limitless self-expression and inclusivity.

We are seeking an experienced Assistant Store Manager to support our Manager in driving sales, developing talent & capabilities within the team and ensuring excellence in retail operations.

Job Description

You will spend most of your time on the floor, supporting the Manager in coaching and leading by example to deliver a high-touch experience to each customer.

Once certified, you will conduct paid makeup services according to client preferences.

About You
  • Experience with makeup artistry
  • Luxury cosmetics experience is highly desirable but not mandatory
  • Excellent customer service skills
  • Previous experience in Sales/Goal driven environment is desirable
  • Leadership and supervisory experience
  • Retail store environment experience is advantageous
  • Strong communication, leadership, organizational and time management skills
Salary and Benefits

The estimated annual salary for this role is $70,000-$90,000, depending on location and experience.

We offer:

  • Corporate Discounts of up to 30% when shopping in our stores
  • Personal Merchandise across two instalments each year for eligible employees
  • Paid Parental Leave of 14 weeks for fulltime and parttime employees with 12 months service
  • Health & Wellness: Personal wellbeing is important to us. We partner with Work Life Connections to offer an Employee Assistance Program (EAP) to all employees and their family members
  • Birthday Leave: Our fulltime and parttime employees are gifted a half day of leave on their birthday
  • Learning Opportunities provided by our Education team, access to Online Learning platforms, LinkedIn Learning Access, and a dedicated Education program for Management roles


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