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Senior Boutique Retail Operations Manager
1 month ago
**Cartier Flagship Sales Opportunity**
We are seeking an experienced and skilled Senior Boutique Retail Operations Manager to join our team in a dynamic role.
Reporting to the Boutique Director, you will be responsible for mentoring, supporting, motivating, and managing the sales team both directly and in partnership with team leaders.
This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a strong work ethic.
As a senior retail operations manager, you will play a key role in driving sales strategy, maximizing business opportunities, and creating efficiencies throughout the boutique experience.
You will also identify and execute client development plans, partner with various stakeholders to ensure exceptional client experiences, and promote the implementation of new technology-based service tools.
The ideal candidate will have at least 5 years of experience in retail, hospitality, or service-related management roles, with a proven track record of success in leading teams of 20+ people.
They will also possess excellent communication skills, an entrepreneurial mindset, and a strong work ethic, with a passion for delivering high-quality bespoke customer experiences.
In return, Cartier offers a competitive salary of $120,000 - $150,000 per annum, depending on experience, as well as a plethora of opportunities for growth and development within the company and the Richemont Group.
The successful candidate will undergo a comprehensive recruitment process, including video calls, interviews, and reference checks.