Hearing Health Support Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeCustomerCare Full time $60,000 - $70,000
Job Overview

We are seeking a dedicated customer service professional to join our expanding team. As the primary point of contact for new and existing clients, you will play a vital role in delivering exceptional customer experiences and supporting them in managing their hearing health.

Key Responsibilities:
  • Make outbound calls to arrange free hearing services or follow-up appointments
  • Deliver high levels of customer service to new and existing customers
  • Promote our range of products and delivery services
  • Utilise benefit selling techniques to encourage appointment bookings
  • Making a high volume of phone calls
  • Update customer records
Requirements:
  • Excellent verbal and written communication skills
  • Lots of patience when communicating with people with hearing impairment
  • Great communication and active listening skills
  • Resilience, self-motivation, and lots of energy
  • A clear, articulate speaking voice and a pleasant, confident, and empathetic phone manner
  • Intermediate PC skills (experience with CRM/call centre software, Outlook, and Word preferable)
  • The ability to work as part of a team and motivate yourself to reach individual goals
  • Previous experience in a customer service role or contact centre environment is an advantage


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