Hearing Health Care Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $90,000
Job Description:

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This is a role that requires you to provide general support and leave cover for our busy hearing clinics across the city. You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role.

The ideal candidate will have a passion for delivering an amazing client experience, great communication and active listening skills, resilience, self-motivation and lots of energy.

As a customer service/admin professional, you will be responsible for welcoming clients, scheduling and confirming appointments, providing administrative support to clinicians, efficiently managing the day-to-day operations of our clinics, and learning and competently using a range of software and applications.


Required Skills and Qualifications:
  • A passion for delivering an amazing client experience
  • Great communication and active listening skills
  • Resilience, self-motivation and lots of energy
  • Excellent organisational and time management skills
  • Focus on results and the best possible outcomes for both our clinic and our clients
  • An interest in learning about features and basic repair/maintenance of hearing aids

Benefits:

Access to discounts from over 500 retailers across the country via our Employee Enrichment Hub

Generous employee discounts on products for yourself and your family

Online wellbeing centre & Employee Assistance Programme (EAP)

Access to the LinkedIn Learning Platform

Opportunity to grow and develop in your role and beyond

Values driven and people-centred culture

Being part of a dynamic and supportive team with a company at the forefront of innovation in the hearing industry

A genuinely rewarding role with purpose and meaning

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