Strategic Partner Solutions Manager

1 week ago

Sydney, New South Wales, Australia beBeeTechnical Full time $129,000 - $172,000

At Visa, we're a world leader in digital payments. Every year, our network facilitates more than 215 billion transactions between consumers, merchants, financial institutions and government entities across over 200 countries and territories.

Our mission is to connect the world through innovative, convenient, reliable and secure payments networks. This enables individuals, businesses and economies to thrive.

We believe that inclusive economies uplift everyone everywhere. Your work will directly impact billions of people worldwide, helping unlock financial access for the future of money movement.

About This Role
  • You'll be the primary technical contact for high-value reseller partners, addressing technical challenges or payment questions that arise.
  • You'll oversee implementations with reseller partners, providing consultative integration guidance for new partners/merchants.
  • You'll support pitching Cybersource products and functionalities to partner's business.
  • You'll proactively suggest business opportunities for reseller partners and create win-win business models.
  • You'll define engagement processes and operating models between reseller partners, merchants, and Cybersource teams.
  • You'll own production issues end-to-end from escalation to resolution and client communication.
  • You'll champion product enhancement requests with cross-functional teams.
  • You'll lead product trainings and perform merchant business reviews as needed.
  • You'll build deep knowledge of Cybersource products and services.
  • You'll partner with our Alliance team to build relationships with technical and business contacts with resellers.
  • You'll engage directly with resellers in meetings.
  • You'll aggregate key business inputs from client engagements to track business requirements.
  • You'll coordinate with Technical Account Management on shared initiatives/product matters.

This role involves a hybrid work arrangement, alternating between remote and office settings.

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